Restaurant field experience report Essay Example | Topics and Well Written Essays - 500 words

Restaurant field experience report - Essay Example The beverage manager is responsible for preparing drinks orders for the entire day for dining service. I, therefore, managed beverage stock as required and ensured that they are paid for. The other major role that I had to take estimate how much beverage would be consumed on each day and place orders with the suppliers. Additionally, I had to check for fresh deliveries in order to maintain high quality. I also learned how to solve on clients complaints about the served drinks.As a receptionist, I was responsible for greeting guests, show them their tables and provide menus. I also provided customer service and deal with all inquiries in a courteous and professional manner, either via email or telephone. Additionally, providing information to guests on requests to ensure their comfort, safety and satisfaction were also a principal responsibility for me. During this period I learned to offer exquisite customer care service, to solve their inquiring and complaints made via email or tele phone. I also developed adequate communication skills and to be professional at all times while attending to guests.The efficiency of the kitchen of a restaurant rests on Expeditors. This is the person who is responsible for setting the pace and flow in the kitchen. On this post, I ensured that the orders made by guests were completed on time, according to the menu, and ensures they are in good quality for their satisfaction. I was also responsible relaying orders made to the kitchen.